Customer Service
Head of Order Management/Credit Manager
Helge Hein
Telephone: +49 (0)2151 4797 4150
Fax: +49 (0)2151 4797 4900
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Germany (Postcodes 0-4), Italy
Kerstin Schutt
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5112
Fax: +49 (0)2151 4797 4900
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Germany (Postcodes 5-9), Austria
Hartmut Römer
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5111
Fax: +49 (0)2151 4797 4900
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Turkey, Eastern Europe, Russia, Belarus, Ukraine, Baltiks, Balkan States, Switzerland, By-Products
Alexandros Palaskas
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5110
Fax: +49 (0)2151 4797 4900
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Spain, Portugal, Greece, Malta, Cyprus, France, UK, Ireland, Iceland, Middle and South America, Accounts-Receivable
Petros Chapsalis
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5132
Fax: +49 (0)2151 4797 4900
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BeNeLux, Middle East, USA, Canada, Oceania, Asia, Taiwan, Thailand
Daniela Passlack
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5141
Fax: +49 (0)2151 4797 4900
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Japan, Malaysia, China, Customer Master Data/Credit Notes
Sabine Stappmann
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5113
Fax: +49 (0)2151 4797 4900
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Africa,Scandinavia, Iceland, CER (Claims) Coordinator
Ivonne Herzog
Executive / Country Specialist
Telephone: +49 (0)2151 4797 5140
Fax: +49 (0)2151 4797 4900
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